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|b .C95 1999eb
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| 100 |
1 |
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|a Czarnecki, Mark T.
|0 http://id.loc.gov/authorities/names/n94801588
|1 http://isni.org/isni/0000000045279552.
|
| 245 |
1 |
0 |
|a Managing by measuring :
|b how to improve your organization's performance through effective benchmarking /
|c Mark T. Czarnecki.
|
| 260 |
|
|
|a New York :
|b AMACOM,
|c ©1999.
|
| 300 |
|
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|a 1 online resource (xi, 271 pages) :
|b illustrations.
|
| 336 |
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|a text
|b txt
|2 rdacontent.
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| 337 |
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|a computer
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| 338 |
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| 347 |
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| 347 |
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|b PDF.
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| 504 |
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|a Includes bibliographical references and index.
|
| 505 |
0 |
0 |
|g ch. 1.
|t Measurements-oriented corporation --
|g ch. 2.
|t Organizing to collect measures --
|g ch. 3.
|t Identifying effective measures --
|g ch. 4.
|t Measurement tools and techniques --
|g ch. 5.
|t Measuring and reporting internal performance --
|g ch. 6.
|t Customer satisfaction measurement --
|g ch. 7.
|t Benchmarking: measuring vs. other companies --
|g ch. 8.
|t Institutionalizing and refining the measurements program --
|g ch. 9.
|t Business process reengineering --
|g ch. 10.
|t Using systems in a measurement program.
|
| 546 |
|
|
|a English.
|
| 588 |
0 |
|
|a Print version record.
|
| 650 |
|
0 |
|a Benchmarking (Management)
|0 http://id.loc.gov/authorities/subjects/sh93000548.
|
| 650 |
|
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|a Organizational effectiveness.
|0 http://id.loc.gov/authorities/subjects/sh85095526.
|
| 650 |
|
7 |
|a Benchmarking (Management)
|2 fast
|0 (OCoLC)fst00830291.
|
| 650 |
|
7 |
|a Organizational effectiveness.
|2 fast
|0 (OCoLC)fst01047852.
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| 776 |
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|i Print version:
|a Czarnecki, Mark T.
|t Managing by measuring.
|d New York : AMACOM, ©1999
|z 0814403905
|w (DLC) 98035080
|w (OCoLC)39627506.
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|z Full Text (via EBSCO)
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|b 02-01-23
|c 11-19-13
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|p Can circulate
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|b Online
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|e HD62.15 .C95 1999eb
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|i web
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