Patient satisfaction : defining, measuring, and improving the experience of care / Irwin Press.

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Bibliographic Details
Online Access: Full Text (via EBSCO)
Main Author: Press, Irwin
Format: eBook
Language:English
Published: Chicago, IL : Health Administration Press, ©2002.
Series:Management series (Ann Arbor, Mich.)
Subjects:
Description
Physical Description:1 online resource (xv, 240 pages) : illustrations.
Bibliography:Includes bibliographical references and index.
ISBN:0585426376
9780585426372
Source of Description, Etc. Note:Print version record.