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Soft systems thinking, methodology and the management of change / Brian Wilson and Kees Van Haperen.

"Brian Wilson, one of the originators of Soft Systems Methodology, and Kees van Haperen, a widely experienced SSM consultant, illustrate how this branch of systems engineering is applied to a range of highly complex business scenarios to achieve improved performance. This book will appeal to st...

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Bibliographic Details
Main Authors: Wilson, B. (Brian) (Author), Van Haperen, Kees (Author)
Format: Book
Language:English
Published: London ; New York : Palgrave, 2015.
Subjects:
Industrial management.
System analysis.
Table of Contents:
  • Machine generated contents note:
  • PART I: SSM FUNDAMENTALS
  • 1. Introduction
  • 2. Organisational Analysis
  • 3. An Overview of Soft Systems Methodology
  • 4. Features of Soft Systems Methodology
  • PART II: Advanced Concepts
  • 5. A Publishing System
  • 6. A Policing System
  • 7. A Healthcare System
  • 8. An Employment Agency
  • 9. Defence Systems
  • 10. A Centre of Excellence
  • 11. A Government System
  • 12. Other Government Depertments
  • 13. A Charity
  • 14. Generic Reference Models
  • 15. Information Assurance
  • 16. Summary
  • PART III: CASE STUDIES
  • 17. General Considerations
  • 18. Aiding Good Practice
  • 19. Systems Thinking and Macro Issues
  • 20. The Judiciary
  • 21. Healthcare
  • 22. Policing
  • 23. Defence
  • 24. Conclusions.

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