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IT manager's handbook [electronic resource] : getting your new job done / Bill Holtsnider, Brian D. Jaffe.

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Many technical professionals are tossed into their new position of managing an IT department without enough training or experience let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about man...

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Bibliographic Details
Online Access: Full Text (via ScienceDirect)
Main Authors: Holtsnider, Bill, 1956- (Author), Jaffe, Brian D. (Author)
Format: Electronic eBook
Language:English
Published: Amsterdam : Boston : Elsevier/Morgan Kaufmann Publishers, ©2007.
Edition:2nd edition.
Subjects:
Industrial management > Data processing.
Management information systems.
Table of Contents:
  • The business of being an IT manager
  • The role of an IT manager
  • Managing your IT team
  • Staffing your IT team
  • Project management
  • Changing companies
  • Budgeting
  • Managing vendors
  • IT compliance and controls
  • The technology of being an IT manager
  • Getting started with the technical environment
  • Operations
  • Physical plant
  • Networking
  • Security
  • Software and operating systems
  • Enterprise applications
  • Storage and backup
  • User support services
  • Web sites
  • User Equipment
  • Disaster recovery.

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