Inside Zappos : a culture of customer service / produced by Inc.

This presentation explains Zappos' philosophy of customer service.

Saved in:
Bibliographic Details
Online Access: Streaming Video (via Alexander Street Press)
Corporate Author: Inc. (Firm) (Producer)
Format: Video
Language:English
Published: New York, NY : Inc., 2014.
Series:Business education in video.
Subjects:

MARC

LEADER 00000ngm a22000003a 4500
001 b8992896
003 CoU
006 m o c
007 vz czazu|
007 cr cna||||||||
008 141217s2014 nyu007 e |o vleng d
020 |a 9781503495111 
035 |a asp2463477/busv 
035 |a (OCoLC)900740563 
040 |a VaAlASP  |c VaAlASP 
245 0 0 |a Inside Zappos :  |b a culture of customer service /  |c produced by Inc. 
260 |a New York, NY :  |b Inc.,  |c 2014. 
300 |a 1 online resource (7 min.) 
306 |a 000727. 
336 |a two-dimensional moving image  |b tdi  |2 rdacontent. 
337 |a computer  |b c  |2 rdamedia. 
338 |a online resource  |b cr  |2 rdacarrier. 
490 0 |a Business education in video. 
500 |a Title from resource description page (viewed Dec. 18, 2014) 
520 |a This presentation explains Zappos' philosophy of customer service. 
546 |a In English. 
540 |a Public performance rights obtained  |5 CoU  
610 2 0 |a Zappos.com (Firm)  |x Customer services. 
650 0 |a Customer relations. 
655 7 |a Filmed interviews.  |2 lcgft. 
710 2 |a Inc. (Firm)  |4 pro. 
856 4 0 |u https://colorado.idm.oclc.org/login?url=http://www.aspresolver.com/aspresolver.asp?BUSV;2463477  |z Streaming Video (via Alexander Street Press) 
907 |a .b89928969  |b 03-09-23  |c 01-12-17 
998 |a web  |b 01-12-17  |c f  |d g   |e z  |f eng  |g nyu  |h 0  |i 1 
950 |a VAND  |a VSTR  |c BUSV-V1  |c VSTR-ST  |c PDAP-BF 
956 |a ASP Video 
956 |a ASP: Subscription 
956 |a ASP: Academic Video Online 
956 |a ASP Academic Video Online 
999 f f |i c352ffdd-bad6-5cf6-8c75-8c39252969ee  |s 4872b0b6-6bc1-5c3f-a2ea-6262b5c4d278 
952 f f |p Can circulate  |a University of Colorado Boulder  |b Online  |c Online  |d Online  |i web  |n 1