Exploring services science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings / Stefano Za, Monica Drăgoicea, Maurizio Cavallari (eds.)
This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017. The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development area...
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| Online Access: |
Full Text (via Springer) |
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| Corporate Author: | |
| Other Authors: | , , |
| Other title: | IESS 2017. |
| Format: | Conference Proceeding eBook |
| Language: | English |
| Published: |
Cham, Switzerland :
Springer,
2017.
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| Series: | Lecture notes in business information processing ;
279. |
| Subjects: |
| Summary: | This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017. The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services. The presented papers were organized in topical sections named: theoretical contributions: literature analysis and conceptual models; service systems analysis and design; service organizations case studies and practices; and sustainability: service ecosystems, environment control and transportation. |
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| Item Description: | International conference proceedings. Includes author index. |
| Physical Description: | 1 online resource (xvii, 432 pages) : illustrations. |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9783319569253 3319569252 3319569244 9783319569246 |
| ISSN: | 1865-1348 ; |
| Source of Description, Etc. Note: | Online resource; title from PDF title page (SpringerLink, viewed May 22, 2017) |