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Empowerment : a practical guide for success / Cynthia D. Scott, Dennis T. Jaffe.

This book is about the process of creating an empowered organization - increasing competitiveness and profitability by enhancing the value of the contribution of the people in your organization, work group or team. Covers such topics as self-esteem, collaborative relationships, facilitative leadersh...

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Bibliographic Details
Online Access: Full Text (via ProQuest)
Main Author: Scott, Cynthia D.
Other Authors: Jaffe, Dennis T.
Format: eBook
Language:English
Published: Menlo Park, Calif. : Crisp Publications, ©1991.
Series:Fifty-Minute series.
Subjects:
Employee empowerment.
Organization.
Personnel management.
Communication.
Employee motivation.
Management > Employee participation.
Table of Contents:
  • TITLE
  • COPYRIGHT
  • INTRODUCTION
  • CONTENTS
  • CHAPTER 1 The Road to Empowerment
  • THE ROAD TO EMPOWERMENT
  • Why Empowerment?
  • What is Empowerment?
  • From the Insideâ€?To the Outside
  • Freedom versus Control
  • The Empowerment Balance
  • Checking Your Empowerment Level
  • CHAPTER 2 From the Pyramid to the Circle
  • FROM THE PYRAMID TO THE CIRCLE
  • The Evolving Organization
  • THE PYRAMID
  • Characteristics of the Pyramid
  • THE CIRCLE
  • Characteristics of the Circle
  • Where Are You?
  • Your Changing Organization.
  • The Road to EmpowermentCHAPTER 3 Testing the Climate for Empowerment
  • TESTING THE CLIMATE FOR EMPOWERMENT
  • Key Qualities of Empowered Workplaces
  • Assessing Empowerment
  • UNDERSTANDING YOUR SCORES
  • CHAPTER 4 Three Paths to Empowerment
  • THREE PATHS TO EMPOWERMENT
  • Empowerment Is Total
  • First- and Second-Order Change
  • Moving Mindsets
  • Process, Responsibility, Learning
  • TOWARD PROCESS
  • TOWARD RESPONSIBILITY
  • TOWARD LEARNING
  • The Core Mind Shifts
  • Organizational Redesign
  • THE ROLE OF QUALITY
  • Levels of Change.
  • HOW TO START SECOND-ORDER CHANGESteps to Second-Order Change
  • EMPOWERMENT IS SECOND-ORDER CHANGE
  • Changes To Create Empowerment
  • CHAPTER 5 Motivating Through Self-Esteem
  • MOTIVATING THROUGH SELF-ESTEEM
  • Empowerment Is Total
  • Work Satisfies Human Needs
  • What Motivates Your Employees?
  • Everyone Can Be a VIP
  • Validation
  • Information
  • Participation
  • How Anger Affects Work
  • CRITICISM
  • KEEPING CONTROL AND ALWAYS BEING RIGHT
  • Self-Esteem at the Workplace
  • The New Work Contract: Mutuality
  • Forging the New Work Contract.
  • BENEFITS OF MUTUALITYFoundations for Mutuality
  • 1. Shared Assessment
  • 2. Problem-Solving Orientation
  • 3. Growth and Learning
  • CHAPTER 6 Developing Collaborative Relationships
  • DEVELOPING COLLABORATIVE RELATIONSHIPS
  • The Death of Paternalism
  • History of Collaboration
  • UNDERSTANDING COLLABORATION
  • STEPS TO COLLABORATION
  • Learning to Solve Problems Together
  • PITFALLS OF PASSIVITY
  • The Experience of Collaboration
  • Directive and Collaborative Styles
  • Comparing Management Styles
  • Concerns and Fears about Collaboration.
  • Checking Your StyleCHAPTER 7 Establishing Facilitative Leadership
  • ESTABLISHING FACILITATIVE LEADERSHIP
  • The Facilitative Leader and the Empowered Team
  • Creating a Climate for Learning
  • ARE YOU A LEARNER?
  • Blame Placing versus Problem Solving
  • SEARCHING FOR PROBLEMS
  • LIBERATING CREATIVITY
  • The Facilitative Leader Role
  • Shifting to Facilitative Leadership
  • CHAPTER 8 Building Empowered Teams
  • BUILDING EMPOWERED TEAMS
  • The Nature of the Empowered Team
  • Techniques to Create Empowerment
  • Empowerment Focus
  • Group Synergy.

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