New routes to human services : information and referral / Risha W. Levinson.

"A state of the art compendium of the I & R of the new millennium. Emphasizing technology, it also addresses operational issues, staffing, training, standards, organizational contexts of operation, and the proliferation of I & R services over time and geography ..."--Susan Sarnoff,...

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Bibliographic Details
Online Access: Full Text (via ProQuest)
Main Author: Levinson, Risha W.
Format: eBook
Language:English
Published: New York, NY : Springer, ©2002.
Series:Springer series on social work (Unnumbered)
Subjects:
Table of Contents:
  • List of Tables and Figures; Acronyms; Preface; Acknowledgments; PART I: Introduction and Background; PART II: Provision of I & R Services in a Digital Age; PART III: I & R Online; PART IV: Epilogue; Appendix A: I & R: A Chronology (1860-2000); Appendix B-1: United Way of America (UWA): Changes in Total Numbers of I & R Agencies; Appendix B-2: Administration on Aging (AoA): Changes in Total Numbers of I & R Agencies; Appendix B-3: Alliance of Information and Referral Systems, Inc. (AIRS): Changes in Total Numbers of Agencies.