Staff development : a practical guide / edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya.

Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries...

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Bibliographic Details
Online Access: Full Text (via ProQuest)
Corporate Author: Library Leadership and Management Association. Human Resources Section. Staff Development Committee
Other Authors: Stewart, Andrea, Washington-Hoagland, Carlette, Zsulya, Carol T.
Format: eBook
Language:English
Published: Chicago : American Library Association, 2013.
Edition:Fourth edition.
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Description
Summary:Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development.
Item Description:"Prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association."
Physical Description:1 online resource (viii, 219 pages .)
Bibliography:Includes bibliographical references and index.
ISBN:9780838996232
083899623X
Source of Description, Etc. Note:Print version record.