Staff development : a practical guide / edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya.
Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries...
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Online Access: |
Full Text (via ProQuest) |
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Corporate Author: | |
Other Authors: | , , |
Format: | eBook |
Language: | English |
Published: |
Chicago :
American Library Association,
2013.
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Edition: | Fourth edition. |
Subjects: |
Summary: | Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development. |
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Item Description: | "Prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association." |
Physical Description: | 1 online resource (viii, 219 pages .) |
Bibliography: | Includes bibliographical references and index. |
ISBN: | 9780838996232 083899623X |
Source of Description, Etc. Note: | Print version record. |