Root cause analysis : simplified tools and techniques / Bjørn Andersen, Tom Fagerhaug.

This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure it...

Full description

Bibliographic Details

Online Access:	Full Text (via ProQuest)
Main Authors:	Andersen, Bjørn (Author), Fagerhaug, Tom, 1968- (Author)
Format:	eBook
Language:	English
Published:	Milwaukee, Wisconsin : ASQ Quality Press, 2006.
Edition:	Second edition.
Subjects:	Total quality management. Problem solving. Quality control.