The well-managed healthcare organization / John R. Griffith.

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Bibliographic Details
Online Access: Full Text (via EBSCO)
Main Author: Griffith, John R.
Format: eBook
Language:English
Published: Chicago, Ill. : Health Administration Press, ©1999.
Edition:4th ed.
Subjects:
Table of Contents:
  • Emergence of the Healthcare Organization
  • Forces for Change in Healthcare
  • The Premise of "The Well-Managed Healthcare Organization"
  • The Building Blocks: Healthcare Organizations at the Start of the Century
  • Governing: Making Healthcare Organizations Responsive to Their Environment
  • Relating Healthcare Organizations to Their Environment
  • Understanding the Forces Shaping Organizations
  • Applying the Theory to Healthcare Organizations
  • Important Customer Motivations
  • Important Member Motivations
  • The Future for the Well-Managed Healthcare Organization: A New Vision of Good Care
  • Leading Strategies at the Turn of the Century
  • The Governing Board
  • Membership
  • Education and Information Support
  • Structure for an Effective Corporate Board
  • Subsidiary and Joint Venture Boards
  • Measures of Board Effectiveness
  • The Executive Office
  • Leadership
  • Selecting Executive Personnel
  • Organization
  • Measures of Executive Performance
  • Encouraging Effective Executive Office Performance
  • Designing the Healthcare Organization
  • The Informal Organization and Organization Culture
  • The Accountability Hierarchy, or Formal Organization
  • The Collateral Organization, or Decision-Making Structure
  • Multi-unit Organizations
  • Measuring Performance
  • Advantages of Quantitative Information
  • Criteria for Measurement Systems
  • Kinds of Quantitative Information
  • Approaches to Quantification
  • Using Measures to Improve Performance
  • Monitoring and Controlling
  • Caring: Building Quality of Clinical Service.