The well-managed healthcare organization / John R. Griffith.
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Full Text (via EBSCO) |
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Main Author: | |
Format: | eBook |
Language: | English |
Published: |
Chicago, Ill. :
Health Administration Press,
©1999.
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Edition: | 4th ed. |
Subjects: |
Table of Contents:
- Emergence of the Healthcare Organization
- Forces for Change in Healthcare
- The Premise of "The Well-Managed Healthcare Organization"
- The Building Blocks: Healthcare Organizations at the Start of the Century
- Governing: Making Healthcare Organizations Responsive to Their Environment
- Relating Healthcare Organizations to Their Environment
- Understanding the Forces Shaping Organizations
- Applying the Theory to Healthcare Organizations
- Important Customer Motivations
- Important Member Motivations
- The Future for the Well-Managed Healthcare Organization: A New Vision of Good Care
- Leading Strategies at the Turn of the Century
- The Governing Board
- Membership
- Education and Information Support
- Structure for an Effective Corporate Board
- Subsidiary and Joint Venture Boards
- Measures of Board Effectiveness
- The Executive Office
- Leadership
- Selecting Executive Personnel
- Organization
- Measures of Executive Performance
- Encouraging Effective Executive Office Performance
- Designing the Healthcare Organization
- The Informal Organization and Organization Culture
- The Accountability Hierarchy, or Formal Organization
- The Collateral Organization, or Decision-Making Structure
- Multi-unit Organizations
- Measuring Performance
- Advantages of Quantitative Information
- Criteria for Measurement Systems
- Kinds of Quantitative Information
- Approaches to Quantification
- Using Measures to Improve Performance
- Monitoring and Controlling
- Caring: Building Quality of Clinical Service.