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Virtual and innovative quality management across the value chain : industry insights, case studies and best practices / Marc Helmold.

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This book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best p...

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Bibliographic Details
Online Access: Full Text (via Springer)
Main Author: Helmold, Marc (Author)
Format: Electronic eBook
Language:English
Published: Cham : Springer, [2023]
Series:Management for professionals.
Subjects:
Total quality management.
Table of Contents:
  • 1. Quality Management (QM)
  • 2. Integrated Management Systems (IMS)
  • 3. Extended Reality (XR) in QM
  • 4. Total Quality Management (TQM)
  • 5. History and Evolution in Quality Management (QM)
  • 6. Quality Management as Part of the Corporate Strategy
  • 7. Audits and Quality Management Systems (QMS)
  • 8. Quality Excellence Models
  • 9. Cost of Quality (COQ)
  • 10. 5S Concept in Quality Management
  • 11. Lean Production as Part of QM
  • 12. Quality Management on the Supply Side
  • 13. Quality Management on the Demand Side
  • 14. Leadership in Quality Management
  • 15. Transformation and Change Management in QM
  • 16. Envoronmental Social Governance (ESG) and Norms as Part of Quality Management
  • 17. Negotiations in QM
  • 18. Problem-Solving, Process and Idea Creation Tools
  • 19. Creativity Tools in QM
  • 20. IT based QM
  • 21. Future Outlook and Trends in QM.

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