The outsourcing process : strategies for evaluation and management / Ronan McIvor.
Outsourcing has become one of the key drivers to improved competitiveness for organisations. This book provides a framework for an up-to-date understanding of outsourcing. It integrates a number of contemporary outsourcing topics, including benchmarking, buyer-supplier relationships, organisational...
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| Online Access: |
Full Text (via Cambridge) |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cambridge ; New York :
Cambridge University Press,
2005.
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Table of Contents:
- Cover; Half-title; Title; Copyright; Contents; Figures; Tables; Illustrations; Acknowledgements; 1 Introduction; 2 The trend towards outsourcing; 3 Theoretical influences on outsourcing; 4 The outsourcing process: a framework for evaluation and management; 5 Determining the current boundary of the organisation; 6 Activity importance analysis; 7 Capability analysis; 8 An analysis of the strategic sourcing options; 9 Developing the relationship strategy; 10 Establish, manage and evaluate the relationship; 11 Case study-outsourcing experiences at Telco; 12 Conclusions; Index.