Focused quality : managing for results / Harvey K. Brelin, Kimberly S. Davenport, Lyell P. Jennings, Paul F. Murphy ; foreword by C. Jackson Grayson, Jr..
Focused Quality: Managing for Results is a book about using quality improvement as a means to enhance bottom line results. Written for managers in industry, services, healthcare and government, this important new book provides a focused approach on how to target critical improvement initiatives and...
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Main Authors: | , , , |
Format: | eBook |
Language: | English |
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Boca Raton :
CRC Press,
[2024]
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