Table of Contents:
  • Part I: Before the hearing
  • Overview of the labor arbitration process
  • Review and analysis of the grievance and applicable contract provisions
  • Exploring settlement
  • Selecting an arbitrator and arranging the hearing
  • Assembling the evidence and evaluating potential witnesses
  • Preparing documentary and other evidence
  • Formulating arguments and researching authorities
  • Selecting and preparing witnesses
  • Preliminary matters
  • Part II: During the hearing
  • Opening statements
  • Presenting the case in chief
  • Rules of evidence
  • Making and defending against objections
  • Conducting cross-examination
  • Redirect and recross-examinations and rebuttal
  • Closing arguments
  • Part III: After the hearing
  • Post-hearing briefs
  • Other post-hearing matters
  • Challenging the award
  • Part IV: Advanced advocacy skills
  • Advocates' best and worst practices : arbitrators' perspectives
  • Blueprint of a grievance arbitration case
  • Interest arbitration and other labor arbitration variations
  • Appendixes: Federal Mediation and Conciliation Service (FMCS) Office of Arbitration Services : policies & procedures
  • National Academy of Arbitrators (NAA), AAA and FMCS : Code of Professional Responsibility for Arbitrators of Labor-Management Disputes
  • American Arbitration Association (AAA) : labor arbitration rules
  • Federal rules of evidence.