Search Results - "QA76.76.S65 P68 2002"

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    Making process improvement work for service organizations : a concise action guide / Neil S. Potter, Mary E. Sakry. by Potter, Neil S.

    Published 2012
    “…QA76.76.S65 P68 2002…”
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  2. 2
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    Making Process Improvement Work A Concise Action Guide for Software Managers and Practitioners. by Potter, Neil S., Sakry, Mary E.

    Published 2002
    “…QA76.76.S65 P68 2002…”
    Full Text (via O'Reilly/Safari)
    eBook

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