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  1. 1
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    Improving the airport customer experience / by Boudreau, Bruce J., Detmer, Greg, Tam, Susan, Box, Stephanie, Burke, Ryan, Paternoster, Joanne, Carbone, Lou

    Published 2016
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    Improving the Airport Customer Experience -- Transportation Research Board
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  2. 2
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    Guidelines for improving airport services for international customers /

    Published 2016
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    Guidelines for Improving Airport Services for International Customers -- Transportation Research Board
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  3. 3
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    Impacts of aging travelers on airports / by Mein, Philip, Kirchhoff, Andrew J., 1976-, Fangen, Patrick

    Published 2014
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    Aftermarketing : how to keep customers for lifethrough relationship marketing / by Vavra, Terry G.

    Published 1992
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  5. 5
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    Toward a touchless airport journey / by Barich, Frank

    Published 2022
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    Toward a Touchless Airport Journey -- Transportation Research Board
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