Improving service level engineering : an intuitionistic fuzzy approach / Roland Schütze.

This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The s...

Full description

Bibliographic Details

Online Access:	Full Text (via Springer)
Main Author:	Schütze, Roland (Author)
Format:	eBook
Language:	English
Published:	Cham, Switzerland : Springer, [2018]
Series:	Fuzzy management methods.
Subjects:	Business. Information technology. Business > Data processing. Computer science > Mathematics. Management information systems. Computer science.