Surprise! : the secret to customer loyalty in the service sector / Vincent P. Magnini.

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Bibliographic Details
Online Access: Full Text (via ProQuest)
Main Author: Magnini, Vincent P. (Author)
Other title:Secret to customer loyalty in the service sector.
Format: eBook
Language:English
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edition:First edition.
Series:2014 digital library.
Marketing strategy collection.
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Internet

Full Text (via ProQuest)

Online

Holdings details from Online
Call Number: HF5415.5 .M247 2015
HF5415.5 .M247 2015 Available