Active listening : improve your ability to listen and lead / Michael H. Hoppe.

"Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadershi...

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Bibliographic Details
Online Access: Full Text (via O'Reilly/Safari)
Main Author: Hoppe, Michael H.
Format: eBook
Language:English
Published: Greensboro, N.C. : Center for Creative Leadership, ©2006.
Series:Report (Center for Creative Leadership)
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Call Number: HD30.3 .H667 2006eb
HD30.3 .H667 2006eb Available