The manager's pocket guide to emotional intelligence : from management to leadership / by Emily A. Sterrett.

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competenci...

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Bibliographic Details

Online Access:	Full Text (via O'Reilly/Safari)
Main Author:	Sterrett, Emily A.
Format:	eBook
Language:	English
Published:	Amherst, Mass. : HRD Press, ©2000.
Series:	Managers Pocket Guide Series.
Subjects:	Emotional intelligence. Emotional intelligence