How to reduce workplace conflict and stress : how leaders and their employees can protect their sanity and productivity from tension and turf wars / by Anna Maravelas.

An alarming 88 percent of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers -- and the people who work for them -- protect pride, profit, and productivity from these disabling emo...

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Bibliographic Details

Online Access:	Full Text (via O'Reilly/Safari)
Main Author:	Maravelas, Anna
Other title:	How leaders and their employees can protect their sanity and productivity from tension and turf wars
Format:	eBook
Language:	English
Published:	Franklin Lakes, NJ : Career Press, 2005.
Subjects:	Conflict management. Mediation. Negotiation. Interpersonal conflict. Organizational behavior. Teams in the workplace. Conflict management Interpersonal conflict Mediation Negotiation Organizational behavior Teams in the workplace