Who stole my customer?? : winning strategies for creating and sustaining customer loyalty / Harvey Thompson.

Rebuild customer loyalty, strengthen customer relationships, and leverage the immense power of customer co-innovation! Harvey Thompson's Who Stole My Customer?? is the world's definitive guide to rebuilding customer loyalty: must-reading in C-Suites and top business schools worldwide. That...

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Bibliographic Details

Online Access:	Full Text (via O'Reilly/Safari)
Main Author:	Thompson, Harvey (Author)
Other title:	Winning strategies for creating and sustaining customer loyalty
Format:	eBook
Language:	English
Published:	Upper Saddle River, New Jersey : Pearson Education, [2015]
Edition:	Second edition.
Subjects:	Customer loyalty. Customer relations. Consumer satisfaction. Consumer satisfaction Customer loyalty Customer relations