The crisis manager / Otto Lerbinger.

Responding to the era of crises in which we now live, The Crisis Manager offers wise counsel for anticipating and responding to crises as well as taking the steps required to reduce the impact of these events. Spotlighting the reality of crisis at levels ranging from local to global, author Otto Ler...

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Bibliographic Details

Online Access:	Full Text (via ProQuest)
Main Author:	Lerbinger, Otto
Format:	eBook
Language:	English
Published:	New York : Routledge, 2012.
Edition:	2nd ed.
Series:	Routledge communication series.
Subjects:	Crisis management. Conflict management.