Coming to terms with student outcomes assessment : faculty and administrators' journeys to integrating assessment in their work and institutional culture / edited by Peggy L. Maki.

"Assessment on college campuses has a sordid history, and it is fairly simple to find someone with a traumatic tale to tell. It is wise to respect that that reputation is deserved." "How do you modify the inner workings and culture of a massive institution with minimal resources and e...

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