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000914s1997 enka ob 001 0 eng d |
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|z 00703020
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|z 0304332372
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|z 9780304332373
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|a (CaSfIA)iam000000000001584
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|a UKM
|b eng
|c DLC
|d OCLCQ
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|a lccopycat
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050 |
0 |
4 |
|a TX911.3.M27
|b H66233 1997
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245 |
0 |
0 |
|a Hospitality, tourism and leisure management :
|b issues in strategy and culture /
|c edited by Malcolm Foley, J. John Lennon, Gillian A. Maxwell.
|
260 |
|
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|a London :
|b Cassell,
|c 1997.
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300 |
|
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|a 1 online resource (xvii, 262 pages :
|b illustrations)
|
336 |
|
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|a text
|b txt
|2 rdacontent.
|
337 |
|
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|a computer
|b c
|2 rdamedia.
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338 |
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|a online resource
|b cr
|2 rdacarrier.
|
504 |
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|a Includes bibliographical references and index.
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505 |
0 |
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|a Sect. 1. Quality. 1. Quality Service In Tourism / Jay Kandampully. 2. Managing Quality Organizations in the US Hospitality Sector / Richard Brush. 3. Organizational Culture in Luxury Hotels / Paul A. Goodale and Roy C. Wood -- Sect. 2. Delivering the Advantage. 4. Empowerment in the UK Hospitality Industry / Gillian A. Maxwell. 5. Management Development in the UK Hospitality Industry / Sandra Watson. 6. Maximizing Labour Flexibility / Rosemary Lucas -- Sect. 3. Competitiveness. 7. Privatization and Cultural Change in Hospitality and Leisure Services / Susan M. Ogden. 8. The Changing Role of Marketing in Local Authority Museums / Gayle McPherson. 9. Motivational Strategies in Eastern Europe: The Special Case of Service Workers / Michael Riley -- Sect. 4. Ethics. 10. Dark Tourism -- An Ethical Dilemma / Malcolm Foley and J. John Lennon. 11. Ethical Dilemmas in Strategic Management / Gillian Broome -- Sect. 5. Sustainability. 12. The Tourism and the Environment Debate: From Idealism to Cynicism / L. Rory MacLellan. 13. The Economics of Leisure Sustainability / Chris Bull -- Sect. 6. Internationalization. 14. Continuity or Change in the International Hotel Industry? / Dennis Nickson. 15. Hotel Chains and their Strategic Appraisal / David Litteljohn.
|
650 |
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0 |
|a Hospitality industry
|x Management.
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650 |
|
0 |
|a Tourism
|x Management.
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650 |
|
0 |
|a Leisure industry
|x Management.
|
650 |
|
7 |
|a Hospitality industry
|x Management.
|2 fast
|0 (OCoLC)fst00961147.
|
650 |
|
7 |
|a Leisure industry
|x Management.
|2 fast
|0 (OCoLC)fst00996069.
|
650 |
|
7 |
|a Tourism
|x Management.
|2 fast
|0 (OCoLC)fst01153180.
|
700 |
1 |
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|a Lennon, J. John.
|
700 |
1 |
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|a Foley, Malcolm.
|
700 |
1 |
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|a Maxwell, Gillian A.
|
856 |
4 |
0 |
|u https://archive.org/details/hospitalitytouri0000unse
|z Full Text (via Internet Archive)
|
907 |
|
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|a .b110294440
|b 06-10-20
|c 06-10-20
|
998 |
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|a web
|b - -
|c f
|d b
|e z
|f eng
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|h 0
|i 1
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956 |
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|a Internet Archive
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999 |
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f |
f |
|p Can circulate
|a University of Colorado Boulder
|b Online
|c Online
|d Online
|e TX911.3.M27 H66233 1997
|h Library of Congress classification
|i web
|n 1
|