Hospitality, tourism and leisure management : issues in strategy and culture / edited by Malcolm Foley, J. John Lennon, Gillian A. Maxwell.

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Bibliographic Details
Online Access: Full Text (via Internet Archive)
Other Authors: Lennon, J. John, Foley, Malcolm, Maxwell, Gillian A.
Format: eBook
Language:English
Published: London : Cassell, 1997.
Subjects:

MARC

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245 0 0 |a Hospitality, tourism and leisure management :  |b issues in strategy and culture /  |c edited by Malcolm Foley, J. John Lennon, Gillian A. Maxwell. 
260 |a London :  |b Cassell,  |c 1997. 
300 |a 1 online resource (xvii, 262 pages :  |b illustrations) 
336 |a text  |b txt  |2 rdacontent. 
337 |a computer  |b c  |2 rdamedia. 
338 |a online resource  |b cr  |2 rdacarrier. 
504 |a Includes bibliographical references and index. 
505 0 |a Sect. 1. Quality. 1. Quality Service In Tourism / Jay Kandampully. 2. Managing Quality Organizations in the US Hospitality Sector / Richard Brush. 3. Organizational Culture in Luxury Hotels / Paul A. Goodale and Roy C. Wood -- Sect. 2. Delivering the Advantage. 4. Empowerment in the UK Hospitality Industry / Gillian A. Maxwell. 5. Management Development in the UK Hospitality Industry / Sandra Watson. 6. Maximizing Labour Flexibility / Rosemary Lucas -- Sect. 3. Competitiveness. 7. Privatization and Cultural Change in Hospitality and Leisure Services / Susan M. Ogden. 8. The Changing Role of Marketing in Local Authority Museums / Gayle McPherson. 9. Motivational Strategies in Eastern Europe: The Special Case of Service Workers / Michael Riley -- Sect. 4. Ethics. 10. Dark Tourism -- An Ethical Dilemma / Malcolm Foley and J. John Lennon. 11. Ethical Dilemmas in Strategic Management / Gillian Broome -- Sect. 5. Sustainability. 12. The Tourism and the Environment Debate: From Idealism to Cynicism / L. Rory MacLellan. 13. The Economics of Leisure Sustainability / Chris Bull -- Sect. 6. Internationalization. 14. Continuity or Change in the International Hotel Industry? / Dennis Nickson. 15. Hotel Chains and their Strategic Appraisal / David Litteljohn. 
650 0 |a Hospitality industry  |x Management. 
650 0 |a Tourism  |x Management. 
650 0 |a Leisure industry  |x Management. 
650 7 |a Hospitality industry  |x Management.  |2 fast  |0 (OCoLC)fst00961147. 
650 7 |a Leisure industry  |x Management.  |2 fast  |0 (OCoLC)fst00996069. 
650 7 |a Tourism  |x Management.  |2 fast  |0 (OCoLC)fst01153180. 
700 1 |a Lennon, J. John. 
700 1 |a Foley, Malcolm. 
700 1 |a Maxwell, Gillian A. 
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