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| LEADER |
00000cam a2200000Ma 4500 |
| 001 |
b11105256 |
| 003 |
CoU |
| 005 |
20191207055846.0 |
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m o d |
| 007 |
cr ||||||||||| |
| 008 |
870528s1988 ilua o 001 0 eng d |
| 010 |
|
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|z 87071543
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| 020 |
|
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|z 155623001X
|
| 020 |
|
|
|z 9781556230011
|
| 035 |
|
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|a (CaSfIA)iam000000000081958
|
| 040 |
|
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|a UQ1
|b fre
|c UQ1
|d OCLCQ
|d CaSfIA
|
| 050 |
1 |
4 |
|a HC79H53
|b F75
|
| 055 |
|
8 |
|a HC79H53
|b F75
|
| 100 |
1 |
|
|a Friedman, Lee A.
|
| 245 |
1 |
0 |
|a Zero defect marketing :
|b the secrets of selling high tech services /
|c Lee A. Friedman with David H. Rothman.
|
| 260 |
|
|
|a Homewood, Ill. :
|b Dow Jones-Irwin,
|c ©1988.
|
| 300 |
|
|
|a 1 online resource (xii, 275 pages :
|b ill)
|
| 336 |
|
|
|a texte
|b txt
|2 rdacontent/fre.
|
| 337 |
|
|
|a sans médiation
|b n
|2 rdamedia/fre.
|
| 338 |
|
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|a online resource
|b cr
|2 rdacarrier.
|
| 700 |
1 |
|
|a Rothman, David H.
|
| 856 |
4 |
0 |
|u https://archive.org/details/zerodefectmarket00frie
|z Full Text (via Internet Archive)
|
| 907 |
|
|
|a .b111052567
|b 06-17-20
|c 06-17-20
|
| 998 |
|
|
|a web
|b - -
|c f
|d b
|e z
|f eng
|g ilu
|h 0
|i 1
|
| 956 |
|
|
|a Internet Archive
|
| 999 |
f |
f |
|i 03514e60-e626-5750-8452-b39ed3b0d76d
|s 8061c1d4-5135-5d61-90d4-5c5c313a5bdd
|
| 952 |
f |
f |
|p Can circulate
|a University of Colorado Boulder
|b Online
|c Online
|d Online
|e HC79H53 F75
|h Library of Congress classification
|i web
|n 1
|
