From conflict to cooperation : how to mediate a dispute / by Beverly Potter.

Conflict - when handled effectively - is an opportunity to clarify expectations, build cohesiveness and create a problem solving atmosphere. From Conflict To Cooperation presents effective techniques for resolving disputes - powerful tools for managers, supervisors, coaches, parents, teachers, frien...

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Bibliographic Details

Online Access:	Full Text (via Internet Archive)
Main Author:	Potter, Beverly A.
Format:	eBook
Language:	English
Published:	Berkeley, Calif. : Ronin Pub., 1996.
Subjects:	Negotiation. Interpersonal conflict. Conflict management. Mediation.