Managing quality fads : how American business learned to play the quality game / Robert E. Cole.
Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But ... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modelin...
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Full Text (via Internet Archive) |
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| Main Author: | |
| Format: | eBook |
| Language: | English |
| Published: |
New York :
Oxford University Press,
1999.
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| Subjects: |
Internet
Full Text (via Internet Archive)Online
| Call Number: |
HD66 .C539 1999eb
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| HD66 .C539 1999eb | Available |