The practice of outsourcing [electronic resource] : from information systems to BPO and offshoring / Leslie P. Willcocks and Mary C. Lacity.

This book details nearly 20 years of research into the outsourcing phenomenon, and is companion to the earlier Palgrave volume Information Systems and Outsourcing: Studies in Theory and Practice. Using an unparalleled database of over 650 longitudinal case studies the authors document and analyses o...

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Bibliographic Details

Online Access:	Full Text (via Springer)
Main Authors:	Willcocks, Leslie (Author), Lacity, Mary Cecelia (Author)
Corporate Author:	Palgrave Connect (Online service)
Format:	Electronic eBook
Language:	English
Published:	Basingstoke [England] ; New York : Palgrave Macmillan, 2009.
Subjects:	Contracting out. Offshore outsourcing.