Baldrige aWard winning quality -- 18th edition : how to interpret the baldrige criteria for performance excellence / by Mark Graham Brown.

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Bibliographic Details
Online Access:	Full Text (via O'Reilly/Safari)
Main Author:	Brown, Mark Graham (Author)
Format:	eBook
Language:	English
Published:	Boca Raton, FL : Productivity Press, an imprint of Taylor and Francis, 2013.
Edition:	Eighteenth edition.
Subjects:	Malcolm Baldrige National Quality Award. Total quality management > Awards > United States. Total quality management > Awards. United States.

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Call Number:	HD62
HD62	Available