Accountability and effectiveness evaluation in non-profit organizations [electronic resource] / James Cutt and Vic Murray.
This unique volume provides new perspectives on assessing the performance of nonprofit organizations whilst meeting the information needs of decision-makers, both internal (such as resource-providers, regulators and clients), and external (including boards, managers, staff and volunteers).Whilst mos...
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Full Text (via Taylor & Francis) |
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| Format: | Electronic eBook |
| Language: | English |
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London ; New York :
Routledge,
2000.
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| Series: | Routledge studies in the management of voluntary and non-profit organizations ;
2. |
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Table of Contents:
- Book Cover; Title; Contents; List of illustrations; Introduction; Accountability: the foundations of performance measurement, evaluation and reporting; Generating information to serve accountability relationships: evaluation methods and processes; Recent research on accountability relationships and evaluation: what really goes on?; The use of information in the accountability relationship: further evidence of human problems in the evaluation process; Taking the next step: developing general standards of performance reporting for non-profit organizations.
- Grappling with the dilemmas of evaluation: a review of existing evaluation tools for non-profit organizationsFrom concepts to practice: improving cost information for decision-making in non-profit organizations; Case studies in performance measurement: 1 Capital Mental Health Association; Case studies in performance measurement: 2 The Art Gallery of Greater Victoria; Making sense of multiple measures of performance: an assessment of the CCAF/FCVI approach to annual performance reporting.
- Performance measurement in non-profit organizations: a note on integration and focus within comprehensivenessThe Value Sieve: accountable choices among incommensurable programmes; Summary and conclusions; Bibliography; Index.