Measuring business excellence [electronic resource] / Gopal K. Kanji.
This book introduces the principles of Total Quality Management (TQM), and establishes their use in Measuring business excellence in an organizational environment.
Saved in:
| Online Access: |
Full Text (via Taylor & Francis) |
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| Main Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
London ; New York :
Routledge,
2002.
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| Series: | Routledge advances in management and business studies ;
21. |
| Subjects: |
Internet
Full Text (via Taylor & Francis)Online
| Call Number: |
HD62.15 .K364 2002eb
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| HD62.15 .K364 2002eb | Available |