A hotel manager's handbook : 189 techniques for achieving exceptional guest satisfaction / Vincent P. Magnini, PhD and Carol J. Simon, MBA.

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Bibliographic Details
Online Access:	Full Text (via Taylor & Francis)
Main Authors:	Magnini, Vincent P. (Author), Simon, Carol J., 1956- (Author)
Format:	eBook
Language:	English
Published:	Oakville, ON : Apple Academic Press, Inc., [2016]
Subjects:	Hotel management > Handbooks, manuals, etc. Hotelkeepers > Handbooks, manuals, etc. Hotel management. Hotelkeepers. Handbooks and manuals.

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Call Number:	TX911.3.M27
TX911.3.M27	Available