Public service logic : creating value for public service users, citizens, and society through public service delivery / Stephen P. Osborne.

"Public Service Logic offers a ground-breaking approach to the delivery and management of public services. For the first time, it integrates insights both from public administration and management and from service management and marketing to offer this new approach. Previous models of public ad...

Full description

Bibliographic Details

Online Access:	Full Text (via Taylor & Francis)
Main Author:	Osborne, Stephen P., 1953- (Author)
Format:	eBook
Language:	English
Published:	New York, NY : Routledge, 2021.
Series:	Routledge critical studies in public management.
Subjects:	Public administration. Administrative agencies > Management. Organizational effectiveness.