Indian Railway Catering and Tourism Corporation Limited (IRCTC) : scaling beyond ticketing / L. L. Ramachandran, R. Radhakrishan Pillai, M. P. Sebastian.
The Indian Railway systems is the economic lifeline of India and one of the largest transport networks in Asia and the world. The Indian Railway runs 20,000 trains and carries more than 23 million passengers daily. The case explains how the Indian Railway system introduced a passenger reservation sy...
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Full Text (via SAGE) |
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| Main Authors: | , , |
| Format: | eBook |
| Language: | English |
| Published: |
London :
Indian Institute of Management, Kozhikode,
2018.
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| Series: | SAGE Business Cases.
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| Subjects: |
Internet
Full Text (via SAGE)Online
| Call Number: |
HE3296 .R36 2018
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| HE3296 .R36 2018 | Available |