Managing Interpersonal Conflict.

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To...

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Bibliographic Details

Online Access:	Full Text (via ProQuest)
Main Author:	Donohue, William A.
Format:	eBook
Language:	English
Published:	Thousand Oaks : SAGE Publications, 1992.
Series:	Interpersonal Communication Texts.
Subjects:	Interpersonal conflict. Negotiation. Conflict management.