Advances in the human side of service engineering : proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA / Christine Leitner, Walter Ganz, Debra Satterfield, Clara Bassano, editors.

This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering...

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Bibliographic Details

Online Access:	Full Text (via Springer)
Corporate Authors:	International Conference on the Human Side of Service Engineering Online, International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences
Other Authors:	Leitner, Christine (Editor), Ganz, Walter (Editor), Satterfield, Debra (Editor), Bassano, Clara, 1975- (Editor)
Format:	Conference Proceeding eBook
Language:	English
Published:	Cham, Switzerland : Springer, [2021]
Series:	Lecture notes in networks and systems ; v. 266.
Subjects:	Human engineering > Congresses. Human engineering. Conference papers and proceedings.