Woo, wow, and win : service design, strategy, and the art of customer delight / Thomas A. Stewart and Patricia O'Connell.

Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O'Connell con...

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Bibliographic Details

Online Access:	Streaming Audio (via O'Reilly/Safari)
Main Author:	Stewart, Thomas A.
Corporate Author:	HighBridge Audio (Firm)
Other Authors:	O'Connell, Patricia, Chamberlain, Mike (Narrator)
Format:	Electronic Audio
Language:	English
Published:	Minneapolis, Minn. : Highbridge Audio, ℗2016.
Edition:	Unabridged.
Subjects:	Business. Audiobooks.