The art of client service : the classic guide / Robert Solomon ; foreword by Ian Schafer.

"A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claimi...

Full description

Bibliographic Details

Online Access:	Full Text (via Wiley)
Main Author:	Solomon, Robert (Author)
Format:	eBook
Language:	English
Published:	Hoboken, New Jersey : Wiley, 2016.
Edition:	Third edition.
Subjects:	Advertising. Marketing. Customer relations.