The 10 Golden Rules of Customer Service / Duncan, Deb.

Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line...

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Bibliographic Details

Online Access:	Streaming Audio (via O'Reilly/Safari)
Main Authors:	Duncan, Deb (Author), Duncan, Todd (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Other Authors:	Metzger, Janet (Narrator), Grove, Christopher (Narrator)
Format:	Electronic Audio
Language:	English
Published:	Ascent Audio, 2019.
Edition:	1st edition.
Subjects:	Business.