Uncommon service : how to win by putting customers at the core of your business / Frances Frei and Anne Morriss.

Are you meeting your customers demand for great serviceand saving money at the same time? If not, youre at a serious disadvantagemissing out on building a sustainable business thats profitable, scalable, and capable of delivering excellence every day. In Uncommon Service, Harvard Business School pro...

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Bibliographic Details

Online Access:	Streaming Audio (via Skillsoft)
Main Authors:	Frei, Frances (Author), Morriss, Anne (Author)
Other Authors:	Foss, Eliza (Narrator)
Format:	Electronic Audio
Language:	English
Published:	Prince Frederick : Recorded Books, Inc., 2020. Prince Frederick, Md. : Recorded Books, [2020]
Edition:	Unabridged.
Subjects:	Business. Customer relations. Customer services. Service industries > Management. Audiobooks.