Designing and using organizational surveys : a seven-step process / Allan H. Church, Janine Waclawski ; foreward by Allen I. Kraut.

The survey process is a highly complex and situationally dependent one, in need of careful management. If poorly designed and administered, surveys can create disappointment and even disaster. Little has been written so far for those responsible for designing and implementing surveys in organization...

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Bibliographic Details

Online Access:	Full Text (via Skillsoft)
Main Author:	Church, Allan H., 1966-
Other Authors:	Waclawski, Janine, 1966-
Format:	Electronic eBook
Language:	English
Published:	San Francisco : Jossey-Bass, 2001.
Edition:	1st ed.
Series:	Jossey-Bass business & management series.
Subjects:	Employee attitude surveys. Surveys. Employee attitude surveys Surveys