The Human Touch : Personal skills for professional success.

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coach...

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Bibliographic Details

Online Access:	Full Text (via Skillsoft)
Main Author:	Thomas, Philippa
Other Authors:	Paul, Debra, Cadle, James
Format:	eBook
Language:	English
Published:	Swindon : BCS Learning & Development Ltd., 2012.
Subjects:	Interpersonal relations. Success in business. Interpersonal relations Success in business