The Human Touch : Personal skills for professional success.

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coach...

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Bibliographic Details
Online Access: Full Text (via Skillsoft)
Main Author: Thomas, Philippa
Other Authors: Paul, Debra, Cadle, James
Format: eBook
Language:English
Published: Swindon : BCS Learning & Development Ltd., 2012.
Subjects:
Description
Summary:Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
Physical Description:1 online resource (256 pages)
Bibliography:Includes bibliographical references.
ISBN:9781780171371
1780171374
9781780171395
1780171390
9781628702552
1628702559
Source of Description, Etc. Note:Source of description: Print version record.