Listen up or lose out : how to avoid miscommunication, improve relationships, and get more done faster / Robert Bolton and Dorothy Grover Bolton.

Want better results? Talk less and listen more. Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. When you actively listen, you learn to gather perspectives, bridge differen...

Full description

Bibliographic Details

Online Access:	Full Text (via Skillsoft)
Main Authors:	Bolton, Robert, 1929- (Author), Bolton, Dorothy Grover (Author)
Format:	Electronic eBook
Language:	English
Published:	New York : AMACOM, [2018]
Subjects:	Communication in management. Business communication. Interpersonal communication. Listening. Business communication Communication in management Interpersonal communication Listening