Communication the Cleveland clinic way : how to drive a relationship-centered strategy for exceptional patient experience / Adrienne Boissy.

The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved doctor-patient communication-from the thought leaders at Cleveland clinic.

Bibliographic Details

Online Access:	Full Text (via Skillsoft)
Other Authors:	Boissy, Adrienne (Editor), Gilligan, Timothy (Editor)
Format:	eBook
Language:	English
Published:	New York : McGraw-Hill, 2016.
Subjects:	Medical personnel and patient. Patient-centered health care. Interpersonal communication. Physician and patient. Medical ethics. Interpersonal communication Medical ethics Medical personnel and patient Patient-centered health care Physician and patient