Creating customer loyalty : build lasting loyalty using customer experience management / Chris Daffy.

Develop the skills to design and implement a sustainable customer loyalty improvement programme in your organization and be rewarded with increased market share, improved sales and enhanced profitability.

Bibliographic Details

Online Access:	Full Text (via Skillsoft)
Main Author:	Daffy, Chris (Author)
Format:	Electronic eBook
Language:	English
Published:	London : Kogan Page, 2019.
Subjects:	Customer loyalty. Customer loyalty