Dealing with difficult people / Harvard Business Review Press.

Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their-and your own-emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're diffi...

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Bibliographic Details
Online Access: Streaming Audio (via Skillsoft)
Corporate Author: Harvard Business Review Press (Author)
Other Authors: Lenz, Mike (Narrator), McCormick, Eleanor (Narrator)
Format: Electronic Audio
Language:English
Published: [Place of publication not identified] : Ascent Audio, 2022.
Edition:[First edition].
Series:HBR emotional intelligence series.
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Streaming Audio (via Skillsoft)

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Call Number: HD42
HD42 Available