The passenger has gone digital and mobile : accessing and connecting through information and technology / Nawal K. Taneja.

Nawal K. Taneja explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, w...

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Bibliographic Details

Online Access:	Full Text (via Taylor & Francis)
Main Author:	Taneja, Nawal K. (Author)
Format:	eBook
Language:	English
Published:	London : Routledge, 2016.
Subjects:	Airlines > Management. Airlines > Technological innovations.